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Building Profitable Behavior and Core Business Strength

James Donnelly

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Top Stories by James Donnelly

As economic conditions improve, it will be those managers and organizations that can see opportunities which will flourish. And what we see is a function of how we think. We normally imagine that things work the other way round: that we see, and on the basis of the evidence in front of us, we alter our thinking. But without a certain level of understanding we cannot interpret the evidence we are looking at. It is tempting to think that Galileo looked through his telescope and evidence for the Earth orbiting the Sun. In fact, if he had not had the benefit of Copernicus’ theories which argued that that this was so, Galileo might have looked through his telescope and not understood what he was seeing. In other words, Copernicus thought it, then Galileo proved it – not the ... (more)

The Four Secrets to Choosing Management Training Programs

Have you been tasked with choosing a management or leadership development programme for your people? Are you uncertain about what to look for? What are the pros and cons of sending your people to a hotel for a five day residential or a back to business school? Follow these four simple steps to ensure you make the right choice: 1. Choose a program that produces business results. Why do you ... (more)

Blocks to Profitable Behavior

CRM Developer's Journal I recently added 20 yards of distance to every club in my golf bag with no effort whatsoever (and the chipping now is sublime). For the non-golfers out there, this is quite a significant improvement. I have played the game for about 15 years achieved a reasonable standard and plateaued, content in the knowledge that I know enough to be competitive and to enjoy mys... (more)

Management Development and the Middle Ages

The Four Pillars of Successful Management Development Pillar 1: Focus on Results Businesspeople are good at measuring a return. Stereotyped from at least the Middle Ages as bean-counters with abacuses, the Blackberry-wielding modern version of the medieval merchant knows how much things cost and how many of them s/he is selling. You measure the impact of lean manufacturing techniques on th... (more)

The 'will' to lead

I was recently asked what I considered to be the most important attribute of a leader. It's a challenging question since we all seem to have our own idea about this and quite a few of these ideas are not shared. Perhaps it is not possible for all the people to share the same description all of the time. But if we take a step back and ask what could a leader become proficient at, given th... (more)