As economic conditions improve, it will be those managers and organizations
that can see opportunities which will flourish. And what we see is a function
of how we think.
We normally imagine that things work the other way round: that we see, and on
the basis of the evidence in front of us, we alter our thinking. But without
a certain level of understanding we cannot interpret the evidence we are
looking at. It is tempting to think that Galileo looked through his telescope
and evidence for the Earth orbiting the Sun. In fact, if he had not had the
benefit of Copernicus’ theories which argued that that this was so, Galileo
might have looked through his telescope and not understood what he was
seeing. In other words, Copernicus thought it, then Galileo proved it – not
the ... (more)
Have you been tasked with choosing a management or leadership development
programme for your people? Are you uncertain about what to look for? What are
the pros and cons of sending your people to a hotel for a five day
residential or a back to business school?
Follow these four simple steps to ensure you make the right choice:
1. Choose a program that produces business results. Why do you ... (more)
CRM Developer's Journal
I recently added 20 yards of distance to every club in my golf bag with no
effort whatsoever (and the chipping now is sublime). For the non-golfers out
there, this is quite a significant improvement.
I have played the game for about 15 years achieved a reasonable standard and
plateaued, content in the knowledge that I know enough to be competitive and
to enjoy mys... (more)
The Four Pillars of Successful Management Development
Pillar 1: Focus on Results
Businesspeople are good at measuring a return. Stereotyped from at least the
Middle Ages as bean-counters with abacuses, the Blackberry-wielding modern
version of the medieval merchant knows how much things cost and how many of
them s/he is selling. You measure the impact of lean manufacturing techniques
on th... (more)
I was recently asked what I considered to be the most important attribute of
a leader. It's a challenging question since we all seem to have our own idea
about this and quite a few of these ideas are not shared. Perhaps it is not
possible for all the people to share the same description all of the time.
But if we take a step back and ask what could a leader become proficient at,
given th... (more)